At Casinov, we believe gaming should be fun – not stressful. That's why we've put together the best tools and resources to help every player in Bangladesh play responsibly.
Online gaming is a great source of entertainment – but like any pastime, it's best enjoyed in moderation. Responsible gaming means deciding for yourself how much time and money you're willing to spend, and sticking to that decision.
Casinov doesn't just offer games – we actively work to ensure responsible gaming. Our platform provides tools to help you monitor and manage your gaming habits.
The six pillars our responsible gaming framework is built on
Educating players about the signs, risks, and safeguards around gaming addiction is our first responsibility. Awareness makes it easier to stay in control.
Deposit limits, time-outs, self-exclusion – all these tools are at your fingertips. Enable them anytime from your settings.
Our system automatically detects unusual gaming patterns. When needed, our team reaches out directly to offer support.
Casinov strictly enforces an 18+ policy. Age verification may be carried out at registration or at any time thereafter. No exceptions for minors.
If you're struggling with gaming, our dedicated support team is ready to help – in Bangla. No judgment, just support.
If you think a family member is gaming excessively, let us know. Family concerns are taken seriously and the necessary steps are taken.
These tools are available free of charge on every Casinov account
Set a maximum daily, weekly, or monthly deposit limit. Once set, you won't be able to deposit beyond that limit. Limits can be increased, but the change takes effect after 7 days.
Takes effect immediatelySet a maximum amount per single bet. This tool protects you from the temptation of placing large bets. It can be configured separately for Sports and casino.
Stay in control independentlyDecide in advance how long each session will last. Once the time is up, the platform will automatically log you out. Avoid long sessions and keep things balanced.
30 minutes to 8 hoursA message will appear at regular intervals showing how long you've played and how much you've won or lost. These awareness breaks can prevent major mistakes in the heat of the moment.
15 minutes to 2 hoursNeed a breather? Temporarily suspend your account for anywhere from 24 hours to 6 months. You won't be able to log in during this period, but your account will remain intact.
1 day to 6 monthsIf you want to step away from the platform for an extended period, use self-exclusion. You can exclude yourself from 6 months up to permanently. Your account cannot be reopened during the exclusion period.
The Most Powerful ToolSee how much of a limit you want to set – this is just a demo
If you notice any of the following signs in yourself or someone close to you, it's time to take action:
Answer these simple questions to get a clear picture of your own gaming habits:
Secure your account in just a few steps:
Log in to your account on the Casinov app or website.
Click the profile icon in the top right corner and go to "Settings" or "Account".
Look for the "Responsible Gaming" tab within Settings.
Deposit limits, session limits, reality checks, or time-outs – activate whichever tools you need.
Set your budget and time limit. Once confirmed, it takes effect immediately.
For help or to request self-exclusion, contact our support team directly.
Many people assume gaming companies want players to play as much as possible – because that means more revenue. Casinov thinks differently. We believe a happy, healthy, and in-control player is a satisfied long-term customer.
Online gaming is still relatively new in Bangladesh. Many families aren't aware of it, and many young people don't realize when entertainment is turning into addiction. Casinov wants to play a role in building that awareness.
The responsible gaming tools on our platform aren't just for show – they genuinely work. Once a deposit limit is set, there is no way to bypass it. Self-exclusion means real exclusion, not just on paper.
Our customer support team receives specialized training in responsible gaming. Anyone who reaches out for help is treated with care, not judgment. Your privacy is fully protected.
One final word – Casinov wants you to enjoy gaming. But if you ever feel it's having a negative impact on your life, don't wait – reach out to us today. We're here for you.